What We Collect And Why
When you open an account with us, we collect the details needed to run your wallet safely: your name, phone number, date of birth, and the payment channel you use to fund your account, whether that's bKash, Nagad or Rocket. We also keep a record of
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login times, device type and IP address, mainly to spot unusual activity on your account and to keep the lobby working properly on both mobile and desktop. None of this data is used to profile you for outside advertisers - it stays inside our own systems
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for wallet checks, support requests and fraud checks. Where your local law or eligible region sets specific rules on how personal data is stored or shared, we follow those rules for your account, and availability of certain features may vary by region. If you deposit through
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bKash, Nagad or Rocket, the confirmation message you receive comes from your payment provider, not from us, and we only see the transaction reference needed to credit your wallet. We keep account records for as long as your account stays active, plus a reasonable period after
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closure, mainly for support and dispute handling. You can ask us at any time what data we hold on your account and request a copy or a correction through the same channel you used to open your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.